We take our customer’s privacy seriously and we will only collect, record, hold, store, disclose, transfer and use your personal information as outlined below.
Sihat Malaysia Holding Berhad (SMHB) is committed to complying with Republic Act 10173 or the Data Privacy Act of 2012, and its implementing rules and regulations.
Collection of Personal Information
When you create a Sihat Malaysia Holding Berhad (SMHB) account, or otherwise provide us with your personal information through the Platform, the personal information we collect may include your:
You must only submit to us, our authorised agent or the Platform, information which is accurate and not misleading and you must keep it up to date and inform us of changes (more information below). We reserve the right to request for documentation to verify the information provided by you.
We will only be able to collect your personal information if you voluntarily submit the information to us. If you choose not to submit your personal information to us or subsequently withdraw your consent to our use of your personal information, we may not be able to provide you with our Services. You may access and update your personal information submitted to us at any time as described below.
If you provide personal information of any third party to us, we assume that you have obtained the required consent from the relevant third party to share and transfer his/her personal information to us.
Use and Disclosure of Personal Information
The personal information we collect from you will be used, or shared with third parties (including third party service providers for some or all of the following purposes:
Sihat Malaysia Holding Berhad (SMHB) may share your personal information with third parties and our affiliates for the abovementioned purposes, specifically, completing a transaction with you, managing your account and our relationship with you, marketing and fulfilling any legal or regulatory requirements and requests as deemed necessary by Sihat Malaysia Holding Berhad (SMHB) . In sharing your personal information with them, we endeavour to ensure that the third parties and our affiliates keep your personal information secure from unauthorised access, collection, use, disclosure, or similar risks and retain your personal information only for as long as they need your personal information to achieve the abovementioned purposes.
Sihat Malaysia Holding Berhad (SMHB) does not engage into the business of selling customers’ personal information to third parties.
Withdrawal of Consent
You may communicate your objection to our continual use and/or disclosure of your personal information for any of the purposes and in the manner as stated above at any time by contacting us at our e-mail address below.
Please note that if you communicate your objection to our use and/or disclosure of your personal information for the purposes and in the manner as stated above, depending on the nature of your objection, we may not be in a position to continue to provide our products or services to you or perform on any contract we have with you. Our legal rights and remedies are expressly reserved in such event.
Updating Your Personal Information
You can update your personal information anytime by accessing your account on the Sihat Malaysia Holding Berhad (SMHB) Platform. If you do not have an account with us, you can do so by contacting us at our e-mail address above.
We take steps to share the updates to your personal information with third parties (Courier service provided) with whom we have shared your personal information if your personal information is still necessary for the above stated purposes.
Accessing Your Personal Information
If you would like to view the personal information we have on you or inquire about the ways in which your personal information has been or may have been used or disclosed by Sihat Malaysia Holding Berhad (SMHB) within the past year, please contact us at our e-mail address below. We reserve the right to charge a reasonable administrative fee for retrieving your personal information records.
Security of Your Personal Information
Sihat Malaysia Holding Berhad (SMHB) ensures that all information collected will be safely and securely stored. We protect your personal information by:
If you believe that your privacy has been breached by Sihat Malaysia Holding Berhad (SMHB) , please contact us at our e-mail address below.
Your password is the key to your account. Please use unique numbers, letters and special characters, and do not share your Sihat Malaysia Holding Berhad (SMHB) password to anyone. If you do share your password with others, you will be responsible for all actions taken in the name of your account and the consequences. If you lose control of your password, you may lose substantial control over your personal information and other information submitted to Sihat Malaysia Holding Berhad (SMHB) . You could also be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason or if you have grounds to believe that your password has been compromised, you should immediately contact us and change your password. You are reminded to log off of your account and close the browser when finished using a shared computer.
Sihat Malaysia Holding Berhad (SMHB) does not sell products for purchase by children. If you are under 18 years old, you may use our website only with the involvement of a parent or guardian.
Collection of Computer Data
When you visit Sihat Malaysia Holding Berhad (SMHB) , our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:
This information is collected for analysis and evaluation in order to help us improve our website and the services and products we provide.
No Spam, Spyware, or Virus
Spam, spyware or virus is not allowed on Platform. Please set and maintain your communication preferences so that we send communications to you as you prefer. You are not licensed or otherwise allowed to add other users (even a user who has purchased an item from you) to your mailing list (email or physical mail) without their express consent. You should not send any messages which contain spam, spyware or virus via the Platform. If you would like to report any suspicious messages, please contact us at our email address below.
Sihat Malaysia Holding Berhad (SMHB) 's Right
YOU ACKNOWLEDGE AND AGREE THAT Sihat Malaysia Holding Berhad (SMHB) HAS THE RIGHT TO DISCLOSE YOUR PERSONAL INFORMATION TO ANY LEGAL, REGULATORY, GOVERNMENTAL, TAX, LAW ENFORCEMENT OR OTHER AUTHORITIES OR THE RELEVANT RIGHT OWNERS, IF Sihat Malaysia Holding Berhad (SMHB) HAS REASONABLE GROUNDS TO BELIEVE THAT DISCLOSURE OF YOUR PERSONAL INFORMATION IS NECESSARY FOR THE PURPOSE OF MEETING ANY OBLIGATIONS, REQUIREMENTS OR ARRANGEMENTS, WHETHER VOLUNTARY OR MANDATORY, AS A RESULT OF COOPERATING WITH AN ORDER, AN INVESTIGATION AND/OR A REQUEST OF ANY NATURE BY SUCH PARTIES. TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, YOU AGREE NOT TO TAKE ANY ACTION AND/OR WAIVE YOUR RIGHTS TO TAKE ANY ACTION AGAINST Sihat Malaysia Holding Berhad (SMHB) FOR THE DISCLOSURE OF YOUR PERSONAL INFORMATION IN THESE CIRCUMSTANCES.
Contacting Sihat Malaysia Holding Berhad (SMHB)
If you wish to withdraw your consent to our use of your personal information, request access and/or correction of your personal information, have any queries, comments or concerns, or require any help on technical or cookie-related matters, please feel free to contact us (and our Data Protection Officer)